Our Commitment to Diversity
All our residents live with the respect and dignity they deserve
The Australian Aged Care Diversity Framework sets clear standards to empower providers to provide respectful, compassionate and personalised services. We aim to exceed those standards.
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30+ years of experience within the aged care sector
Personalised and culturally appropriate care plans
Diverse language and communication accommodations
Mental health and cognitive impairment accommodations
Our methods of accommodating diversity in aged care
There is no question that older Australians of all ethnicities, faiths, genders and sexual identities, or mobility and cognitive levels deserve fair and equal access to compassionate and dignified aged care. At Oxa Care, we foster an inclusive environment where all residents can feel safe and comfortable.
- Our trained staff can cater to the needs of Culturally and Linguistically Diverse groups (CALD)
- Our therapies help cognitively impaired and mentally unwell residents recover and thrive
- Our site is designed to be navigable by residents of all mobility levels
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Security and comfort
We’ve made every effort to ensure the safety and security of our residents and have a zero-tolerance approach to dealing with bigotry or prejudice of any kind.
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24-hour care
With call buttons fitted into all of our accommodations, our residents are never more than a call away from help. We also provide regular monitoring for more vulnerable residents.
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Mental health care
We offer a range of individual and group therapies and classes to help residents socialise, discover and follow their passions, and thrive.
A sample of our aged care services
Oxa Care celebrates diversity, welcoming residents from all walks of life and fostering an inclusive and vibrant community.
Pet therapy brings the joy and comfort of animal companionship to our residents, enhancing their emotional well-being.
Our exercise classes are designed to keep residents physically active and engaged, promoting fitness and vitality.
Run by licensed therapists, our invaluable art therapy sessions improve residents’ mental, emotional, cognitive and physical abilities. Learn more.
Music therapy sessions are available to provide residents with emotional and cognitive support, fostering a sense of comfort and well-being.
A wide variety of engaging activities at Oxa Care cater to residents' interests and preferences, ensuring they have an enriching and fulfilling lifestyle.
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Wellness programs focus on the holistic well-being of our residents, promoting physical and mental health to enhance their overall quality of life.
Our food services at Oxa Care are designed to provide residents with nutritious and delicious meals, ensuring a pleasurable dining experience.
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Hear from our residents and family members
Luke Nikoloski
Family member
Why choose Oxa Care
Diversity is not merely a checklist of actions and buzzwords — it’s a principle. We sincerely believe that residents of culturally and linguistically diverse backgrounds and those with differing physical, cognitive and mental health problems can live together in safety and harmony. Our three decades in this industry have only strengthened our convictions. Whatever your needs, you can rest assured that our compassionate staff will welcome you without judgment.
Community is everything
By participating in regular social events and therapy classes, our residents build deep bonds with each other.
Personalised care
No two residents’ needs are the same. We work with each resident, their family and their chosen specialists to accommodate special needs.
Affording aged care
You can pay for your residence at Oxa Care using a combination of Refundable Accommodation Deposits (RADs) and Daily Accommodation Payments (DAPs). RADs are an initial lump sum payment, while DAPs are an ongoing daily payment. Using our handy slider below, you can decide how much of your payment you’d like to make as a RAD or DAP. This will allow you to discern the most financially comfortable solution. Get in touch if you’d like to discuss our payment options with our team directly.
Book a Tour
The best way to choose your aged care provider is to see them in action for yourself. We’ll gladly schedule a tour so you can meet our capable staff, explore our refurbished amenities and chat with our residents.
Frequently asked questions
If you have any questions or concerns regarding our diversity and inclusion policies, please don’t hesitate to contact us.
Yes, absolutely. We gladly care for indigenous elders at Oxa Care.
In order to better accommodate unique cultural needs, we work closely with each resident to understand what they want out of their care, and then put processes in place to ensure they receive it.
If you’d like to learn more about how we care for Aboriginal and Torres Strait Islander older people, give us a call at your convenience and we’ll address your questions and concerns.
Yes, Oxa Care provides aged care services for veterans.
Our qualified therapists can design a personalised physical and mental health treatment plan to help you relieve stress, deal with mental illnesses and stay active.
Understanding your right to culturally sensitive aged care
The Australian Charter of Aged Care Rights outlines the rights and protections you are entitled to. One of which is your right “to have [your] identity, culture and diversity valued and supported.
When assessing potential aged care providers, ask them specific questions about how they protect your rights. Ask to see their policies and about their experiences caring for residents with similar needs to yours. Book a consultation and tour with us, and we’ll explain how we protect all of our residents’ rights.
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Contact us
You can contact us 24/7 to discuss your questions and concerns.
News, guides and explainers
Browse our aged care articles and read stories from people living at our Epping aged care facility.
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